Tech Customer Service (German)

CYMIT QUIMICA is the ecommerce leader in the distribution of fine chemicals and life science products for lab professionals. Cymit Quimica belongs to the Palex Medical group, a leading company in the Hospital sector.

Cymit Quimica is a tech-based company. As a consequence of our strong growth we open a new position in our TECH CUSTOMER SERVICE team. We expect this new colleague will help to improve our customer service, speed up our international growth and develop our business among life science and quality control labs.

The job entails mainly:

• Customer relationship management (pharma industry, research centres and universities)
• Process and management of orders received through our website, which requires a fluid contact with customers and suppliers
• Attendance to trade fairs and congresses

We would love to incorporate to our team a person with the following characteristics and knowledge:

• Hands-on, empathetic, with attention to detail, and team player
• Able to communicate with customers and suppliers in a friendly and professional style
• Preferably with a scientific background (biochemistry, biology, chemistry, etc.) ideally with experience in a life science lab, or previous experience in the life science sector
• Good command of Spanish, Catalan or English
• Expertise in German (C1 or C2 level)

Cymit Química is located in Poblenou, Barcelona. We offer a positive and inclusive working environment, flexible working hours, home-office possibility, continuous training and other social benefits.